Effective Date: 01 May 2025

1. Introduction

Welcome to www.cozycrafthomes.com (“Website”). This Website is owned and operated by  Patpally and Sons Consultancy Services (operating as CozyCraft Homes, “we”, “our”, or “us”), a tech-enabled construction and design company. By accessing or using our Website, you agree to comply with and be legally bound by these Terms and Conditions (“Terms”). If you do not agree with any of these Terms, please do not use this Website.

2. Services Offered

CozyCraft Homes offers end-to-end residential solutions including:

• Home construction

• Interior design

• Renovation services

• Custom house plans and digital downloads
  
  All services are subject to availability, feasibility, and site validation.

3. User Responsibilities

By using our Website, you agree that:

• You will provide accurate, current, and complete information when requested

• You will not use this Website for any illegal or unauthorized purpose

• You will not attempt to gain unauthorized access to the Website or any associated systems

• You will not use bots, crawlers, or other automated systems to extract data from the Website

4. Intellectual Property Rights
All intellectual property on the Website, including but not limited to logos, brand elements, designs, content, photos, and downloadable floor plans, are the sole property of CozyCraft Homes or its licensed partners.

• You may not copy, reuse, modify, distribute, or exploit any material without prior written consent.

• Any unauthorized use may give rise to a claim for damages and/or be a criminal offense.

5. Payments

• All pricing, billing, and payment terms are outlined in individual project or service agreements.

• Fees for digital downloads (such as floor plans) are payable in advance and non-refundable once delivered.

• Booking or consultation fees are non-refundable unless otherwise stated.

6. Cancellation and Refunds

For cancellation of services or eligibility for refunds, please refer to our Cancellation & Refund Policy.

• Digital products are not eligible for refund once downloaded.

7. Third-Party Links

This Website may contain links to third-party sites. These links are provided for convenience only.

• CozyCraft Homes does not endorse or take responsibility for the content, terms, or privacy practices of any third-party websites.

8. Disclaimer of Warranties

The Website and all services are provided “as is” and “as available”.

• CozyCraft Homes does not warrant that the Website will be error-free, secure, or continuously available.

• All design advice or estimates provided through this Website are indicative and non-binding.

9. Limitation of Liability

To the fullest extent permitted by law, CozyCraft Homes shall not be liable for any:

• Direct or indirect losses

• Damages arising out of use or inability to use the Website or services

• Delays or errors in content or service delivery due to third-party tools, internet downtime, or server issues

10. Termination

We reserve the right to suspend or terminate your access to our Website or services at our sole discretion, without notice, if you violate these Terms.

11. Modifications to Terms

We may update these Terms from time to time. The latest version will be posted on this page with the updated date.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka.

13. Contact Information

If you have questions about these Terms, please contact us at:

📧 hello@cozycrafthomes.com
📍 Behive co-working space, BTM, Above Kuvempu Bus stop, Bengaluru, Karnataka 560076